Support is key to successful growth. As we continue to expand our reach throughout the nation, we think of innovative ways to maintain excellence with gains in competitive advantage. We’ve created a National Support Center (NSC). The NSC provides operations fulfillment for new teams, top producers and new branches. The goal is to provide our teams with enough support for a smooth transition. The NSC will also deliver overflow support to any region needing additional processing, underwriting or funding capacity. The NSC is staffed with seasoned employees excited to offer first-class operations support to our newest team members so that they, in turn, can offer excellence in customer experience.
Growing Gains, Not Pains
About the Author: Guild Mortgage
Founded in 1960 when the modern U.S. mortgage industry was just forming, Guild Mortgage Company is a nationally recognized independent mortgage lender providing residential mortgage products and local in-house origination and servicing. Guild’s collaborative culture and commitment to diversity and inclusion enable it to deliver a personalized experience for each customer. As of December 31, 2020, Guild had approximately 4,400 employees and more than 200 retail branches in 32 states. It has relationships with credit unions, community banks, and other financial institutions and services loans in 48 states and the District of Columbia. Guild’s highly trained loan professionals are experienced in government-sponsored programs such as FHA, VA, USDA, down payment assistance programs and other specialized loan programs. Its shares trade on the New York Stock Exchange under the symbol GHLD.