At Guild, we service most of our loans, so we serve our customers after they’ve moved in to their new homes. From renovations or refinancing to moving, we know you need support. To better meet you where you are and to give you the support you deserve, we’ve started a few important initiatives. First, we’re using more email to help out with tax and other information. We’re also enhancing the “Help Center” of our website to provide more information on payments, hardship assistance, escrow accounts and other frequently asked questions. We know that maintaining your mortgage means more than just how and when to make your payment. We’re here to help.
About the Author: Guild Mortgage
Founded in 1960 when the modern U.S. mortgage industry was just forming, Guild Mortgage Company is a nationally recognized independent mortgage lender providing residential mortgage products and local in-house origination and servicing. Guild’s collaborative culture and commitment to diversity and inclusion enable it to deliver a personalized experience for each customer. As of December 31, 2020, Guild had approximately 4,400 employees and more than 200 retail branches in 32 states. It has relationships with credit unions, community banks, and other financial institutions and services loans in 48 states and the District of Columbia. Guild’s highly trained loan professionals are experienced in government-sponsored programs such as FHA, VA, USDA, down payment assistance programs and other specialized loan programs. Its shares trade on the New York Stock Exchange under the symbol GHLD.