We asked Ashley Hansen, Administrative Assistant for Customer Service, what customers love about Guild. Here’s what she had to say: “They love our attention to detail, knowledge of the industry, and inclusive attitude. Guild lets customers know that we are always here to help with anything they may need – whether it is helping to ensure their impound account is on track, or helping customers understand their yearly analysis -they know they can always expect a friendly attitude from our team.”
What do customers love about Guild?
About the Author: Guild Mortgage
Founded in 1960 when the modern U.S. mortgage industry was just forming, Guild Mortgage Company is a nationally recognized independent mortgage lender providing residential mortgage products and local in-house origination and servicing. Guild’s collaborative culture and commitment to diversity and inclusion enable it to deliver a personalized experience for each customer. As of December 31, 2020, Guild had approximately 4,400 employees and more than 200 retail branches in 32 states. It has relationships with credit unions, community banks, and other financial institutions and services loans in 48 states and the District of Columbia. Guild’s highly trained loan professionals are experienced in government-sponsored programs such as FHA, VA, USDA, down payment assistance programs and other specialized loan programs. Its shares trade on the New York Stock Exchange under the symbol GHLD.