How we grow matters. We want to help homebuyers, offer products that fit individual needs, educate customers on the homebuying process and help homeowners protect their investment. Our Operations team is gearing up to offer fast and accurate services while applications increase. We’re improving efficiency and productivity by promoting electronic verification of employment and assets. We’re also educating our employees on the benefits of reduced documentation requirements available through underwriting software we already have available. While we’re using new technologies to help streamline operations, we also rely on our talented team members. Our business analysts identify ways to reduce keystrokes, eliminate duplicate data entry, streamline processes for fewer steps and shave minutes off of the process. We will continue looking for ways to improve the mortgage process for our customers and employees.
About the Author: Guild Mortgage
Founded in 1960 when the modern U.S. mortgage industry was just forming, Guild Mortgage Company is a nationally recognized independent mortgage lender providing residential mortgage products and local in-house origination and servicing. Guild’s collaborative culture and commitment to diversity and inclusion enable it to deliver a personalized experience for each customer. As of December 31, 2020, Guild had approximately 4,400 employees and more than 200 retail branches in 32 states. It has relationships with credit unions, community banks, and other financial institutions and services loans in 48 states and the District of Columbia. Guild’s highly trained loan professionals are experienced in government-sponsored programs such as FHA, VA, USDA, down payment assistance programs and other specialized loan programs. Its shares trade on the New York Stock Exchange under the symbol GHLD.